Business Telephone Systems Are a Necessity for Successful Businesses
Business telephone systems are the most important aspect of a business's IT infrastructure, however they are typically given very little consideration when issues of availability and reliability are discussed. Typically the data network gets the most attention and certainly when the network is down there can be a negative impact on the bottom line. However, most of the time the phone system simply works and users don't question the how or why, they just know that when they pick up the phone that they are going to have dial tone. Nothing has a greater impact on a business than communication. If a business cannot communicate with customers or business partners reliably, they are going to find that productivity suffers. Although many in the business world use email to communicate, the written word simply cannot convey intent, mood or emotion like speaking to someone directly. Phone conversations often clear up misunderstandings that began from an improperly worded email. This is